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Shyft’s specialized abilities, gold-normal distribution program, world reach and wide protection, in-depth reporting and dedicated support teams manage and reinforce your conclude people’ IT infrastructures, preserving your model’s name and exceeding your prospects’ expectations.
Channel Reach Shyft reaches stop buyers on your behalf, driving need and combating the risks of third-occasion routine maintenance. We keep your clients within reach simplifying or getting rid of channels to end consumers, allowing you to create and manage direct associations.
Recapturing, retaining and recertifying your present customers is one of Shyft's objectives when protecting IT infrastructures. Our experts are close to your engineering, and we’re near to you.
Greatest Practices Extensive expertise in leading OEM technologies brands and several years of field experience make it possible for us to produce a unique, high-high-quality servicing experience with proven provider methodologies and tested delivery techniques — including tracking and management equipment, technician mapping and installation scheduling.
Our specialist specialists and engineers are educated across various platforms to maintain by far the most complicated IT infrastructures and bridge the gap to your customers. Whenever they’re prepared to make the next up grade, we provide them ideal back to you personally.
Managed Endpoints support line delivers unified overall performance and protection administration throughout a customer’s server and workstation environments. It truly is created to continue to keep our purchasers supported systems healthful, protected, and carrying out optimally.
Our Response: We provide our personal in-dwelling assist desk and make sure the parents aiding that you are welcoming and practical. We consider this one of the most important components of customer support, plus we feel it’s vital that you maintaining your data protected.
Our Response: Our professionals are industry experts that you'd probably be very pleased to possess with your office. They gown skillfully, demonstrate up promptly and if they can not (for many odd, unforeseen purpose) we constantly notify the shopper instantly. We imagine these are generally minimum needs for providing knowledgeable company.
Q14: Do you need to do periodical examination restores of the backups to make certain the data isn't corrupt and will be restored during the celebration of the disaster?
Managed Networks combines human expertise with these days’s strongest technological know-how to make a much better and safer consumer expertise.
See how businesses like yours outsource maintenance and support providers to refocus on core organization progress.
Unified World-wide Platform We use only one world wide platform to encompass the full consumer journey for finish-to-conclusion servicing and deployment providers. With self-assistance scheduling, asset facts, bidirectional conversation plus more, our platform offers transparency to the support lifecycle from the initial interaction to the final mile, rising your visibility into actual-time services event steps and providing you with an overall improved line of sight to SLA accomplishment.
If you go beyond the standard maintenance protection model, consumers recognize. Shyft can take care of your entire customers’ Salem IT Solutions onsite servicing requirements — irrespective of whether in one or various areas — all less than only one agreement.